Question 1

Is registration required to place an order? Is registration required to place an order? Ist eine Registration erforderlich, um eine Bestellung aufzugeben?"

Accepted Answer

You do not need to register, but we recommend that you register to make it easier to place new orders from our e-shop. This saves you valuable time, and you can track all previous orders. As a registered customer, you will be the first to be notified of all benefits and seasonal discounts. A registered customer receives a promo code for each purchase, which allows him to obtain additional discounts. We guarantee that your data is safe and that we will never share it.
 
You do not need to register, but we recommend that you register to make it easier to order new orders from our e-shop. This saves you valuable time, and you can keep track of all previous orders. As a registered customer you will be the first to be notified of all benefits and seasonal discounts. For each purchase, the registered customer receives a promo code with which they receive additional discounts. We guarantee that your data is secure and that we will never share it.
 
Sie müssen sich nicht registrieren, aber wir empfehlen Ihnen, sich zu registrieren, um das Bestellen neuer Bestellengen in unserem E-Shop zu falencher. So sparen Sie wertvolle Zeit und behalten den Überblick über alle bisherigen Bestellengen. Als registrarter Kunde werden Sie als erster über alle Prostellungs und saisonalen Rabatte informert. Für jeden Einkauf erhält der registrante Kunde einen Promo-Code, mit dem er aussätze Rabatte erhält. Wir garantieren, dass Ihre Daten sicher sind und wir sie niemals weitergeben.

Question 2

How can I place an order? How can I place an order? Wie kann ich eine Bestellung aufgeben?

Accepted Answer

After choosing the products you want to buy you can find them in different categories or simply help with the search engine (top left). For the product, click the "Add to cart" button, then "Continue shopping" or "Complete purchase" (depending on whether you already have all the products you want to buy in your cart). Enter your information in the online shopping cart. Pay special attention to steps 2 and 3 to correctly indicate the delivery method and the payment method. If you have a gift certificate or code, enter it in the "Add code" field. Finally, review the order once more and click "Complete purchase" and "Pay". The order number will be printed and you will receive an order confirmation by e-mail. If the order number does not appear and you do not receive a confirmation email, the order was not submitted correctly. In that case, feel free to contact us at: info@mdkultura.com.
Once you select the products you want to buy you can find them in different categories or simply help with a search engine (top left). For products, click the "Add to cart" button, then "Continue shopping" or "Complete purchase" (depending on whether you already have all the products you want to buy in your cart). Enter your details in the Internet shopping cart. Pay special attention to steps 2 and 3 to properly indicate the method of delivery and method of payment. If you have a gift certificate or code, enter it in the "Add code" field. Finally, review your order again and click 'Complete Purchase' and 'Pay.' The order number will be printed and you will receive an order confirmation by e-mail. If the order number is not printed and you do not receive a confirmation email, the order was not delivered correctly. In that case, feel free to contact us at: info@mdkultura.com.
Sobald Sie die Produkte, die Sie kaufen möchten, geschäften haben, können Sie diese in verschiedenen Kategorien finden oder einfach mit einer Suchmaschine (oben links) helfen. Klicken Sie bei Produkten auf die Button "In den Warenkorb", dann auf "Weiter einkaufen" oder "Kauf abschließen" (je nachdem, ob Sie bereits alle Produkte im Warenkorb haben die Sie kaufen mochten). Geben Sie Ihre Daten in den Internet-Warenkorb ein. Achten Sie besonders auf die Schritte 2 und 3, um die Liefer- und Zahlungsweise richtig anzugeben. Wenn Sie einen Geschenkgutschein oder Code haben, geben Sie diesen in das Feld "Code gegenzen" ein. Verschlieben Sie abschließend Ihre Bestellung noch einmal und klicken Sie auf "Kauf abschließen" und "Bezahlen". Die Bestellnummer wird ausgedruckt und Sie erhalten eine Bestellbestätigung per E-Mail. Wenn die Bestellnummer nicht gedruckt wird und Sie keine Bestistigung-E-Mail erhalten, wurde die Bestellung nicht korrekt zugestellt. In diesem Fall können Sie uns gerne kontaktante unter: info@mdkultura.com.

Question 3

How can I pay for my order? How can I pay for my order? Wie kann ich meine Bestellung bezahlen?

Accepted Answer

You can make the payment by direct bank transfer, PayPal or via credit and debit card (Maestro, Visa, Premium Visa, MasterCard, American Express and Diners), and for delivery in the Republic of Croatia you can also pay by cash on delivery.
 
You can make the payment by direct bank transfer, PayPal or via credit and debit card (Maestro, Visa, Premium Visa, MasterCard, American Express and Diners), and you can also pay by cash on delivery for delivery in the Republic of Croatia.
 
Sie können per Banküberweisung, PayPal oder per Kredit- und Debitkarte (Maestro, Visa, Premium Visa, MasterCard, American Express und Diners) bezahlen and bei Lieferung in der Republik Kroatien auch per Nachnahme bezahlen.

Question 4

How long does the delivery take? Wie lange dauert die Lieferung?

Accepted Answer

Expected delivery time within the Republic of Croatia is 3 - 5 working days, and for EU countries 5 - 10 working days from receipt of payment. For the rest of the world, the delivery time is 7-15 working days, after receiving the payment, and in exceptional cases as stated in the general conditions. 
The expected delivery time within the Republic of Croatia is 3-5 working days, and for EU countries 5-10 working days from the received payment. For the rest of the world the delivery time is 7-15 working days, after receiving the payment, and in exceptional cases as stated in the general conditions.
Die voraussichtliche Lieferzeit innerhalb der Republik Kroatien 3 - 5 Werktage und für EU-Länder 5 - 10 Werktage ab Zahlungseingang. For the rest of the world, the delivery time is 7-15 working days after Zahlungsingang und in Ausnahmefällen wie den Allgemeine Geschäftsbedingungen angegeben.

Question 5

Where do we deliver? Where do we deliver? Wohin liefern wir?

Accepted Answer

We deliver to all countries of the world.
We deliver to all countries of the world.
Wir liefern in alle Länder der Welt.

Question 6

What is the shipping cost? What is the shipping cost? Was sind die Versandkosten?

Accepted Answer

For the entire territory of Croatia, delivery is free if the value of the order is over HRK 375.00 (€50). For orders below HRK 375.00, the delivery price is HRK 37.50 (€5).
The price of delivery abroad is free for all orders over HRK 3,750.00 (€500).
If the value of the order is below HRK 3,7500.00 (€500), then the delivery price is HRK 225.00 (€30).
For the entire area of Croatia, delivery is free if the value of the order is above HRK 375.00 (€50). For the value of the order below HRK 375.00 the delivery price is HRK 37.50 (€5).
The price of delivery abroad is free for all orders over HRK 3,750.00 (€500).
If the value of the order is below HRK 3,7500.00 (€500) then the delivery price is HRK 225.00 (€30).
 
Für das gesamte Gebiet Kroatiens ist die Lieferung kostenlos, wenn der Bestellwert 375.00 kn (50 €) übersteigt. Bei einem Bestellwert unter 375.00 HRK, the price is 37.50 HRK (€5).
Der Preis für die Lieferung ins Ausland ist für all Bestellengen über 3,750.00 kn (€500) kostenlos.
Bei einem Bestellwert unter 3,7500.00 kn (500 €) beigtung der Lieferpreis 225.00 kn (30 €).

Često postavljena pitanja, FAQ, Häufig gestellte Fragen

Is registration required to place an order? Is registration required to place an order? Ist eine Registration erforderlich, um eine Bestellung aufzugeben?"

How can I place an order? How can I place an order? Wie kann ich eine Bestellung aufgeben?

How can I pay for my order? How can I pay for my order? Wie kann ich meine Bestellung bezahlen?

How long does the delivery take? Wie lange dauert die Lieferung?

Where do we deliver? Where do we deliver? Wohin liefern wir?

What is the shipping cost? What is the shipping cost? Was sind die Versandkosten?

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METHOD OF PAYMENT:

- Payment by debit and credit cards

Only in Croatia:
Payment by cash on delivery
- Payment by pre-invoice - general payment order / bank, post office or internet banking.

FREE
DELIVERY:

For Croatia and all of Europe

SHIPPING FOR
THE REMAINDER
WORLD:

Delivery outside Europe is charged up to the amount
from 500 €. Above that amount, shipping is FREE.

FAST DELIVERY:

DELIVERY METHOD:

RETURN OF
GOODS:

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Često postavljena pitanja, FAQ, Häufig gestellte Fragen

Is registration required to place an order? Is registration required to place an order? Ist eine Registration erforderlich, um eine Bestellung aufzugeben?"

How can I place an order? How can I place an order? Wie kann ich eine Bestellung aufgeben?

How can I pay for my order? How can I pay for my order? Wie kann ich meine Bestellung bezahlen?

How long does the delivery take? Wie lange dauert die Lieferung?

Where do we deliver? Where do we deliver? Wohin liefern wir?

What is the shipping cost? What is the shipping cost? Was sind die Versandkosten?

Contact Instagram Video Press Frequently Asked Questions Terms and conditions Delivery and return Privacy policy Disclaimer

METHOD OF PAYMENT:

- Payment by debit and credit cards Only in Croatia: Payment by cash on delivery - Payment by pre-invoice - general payment order / bank, post office or internet banking.

FREE DELIVERY:

For Croatia and all of Europe

SHIPPING FOR THE REMAINDER WORLD:

Delivery outside Europe is charged up to the amountfrom 500 €. Above that amount, shipping is FREE.

FAST DELIVERY:

DELIVERY METHOD:

RETURN OF GOODS:

Join Our Mailing list

FOLLOW US

Contact
Instagram
Video
Press
Frequently Asked Questions
Terms and conditions
Delivery and return
Privacy policy
Disclaimer

- Payment by debit and credit cards

Only in Croatia:
Payment by cash on delivery
- Payment by pre-invoice - general payment order / bank, post office or internet banking.

FREE
DELIVERY:

SHIPPING FOR
THE REMAINDER
WORLD:

Delivery outside Europe is charged up to the amount
from 500 €. Above that amount, shipping is FREE.

RETURN OF
GOODS: